Lexcel is the Law Society's legal practice quality mark promoting a quality management approach for client service and how to run a legal practice. It provides a flexible, supportive management framework to help practices develop consistent operational efficiencies and client services, manage risk effectively, reduce costs and promote profitability.
The accreditation process is rigorous involving on-site assessment from an independent Law Society approved assessor over one and a half days. The assessor has access to management and compliance records and randomly selects client files for scrutiny and staff for interview.
Extracts from our December 2017 re-accreditation assessment:-
“It was clear from discussions that staff are happy at KSFLP and feel valued, involved and listened to.”
“Client satisfaction is also very high and it is clear that the practice is very well regarded by clients and staff alike.”
“This has been an excellent assessment – well done to all.”
For a consultation with a Family Law Solicitor call us on
01823 256 494
or make an on-line enquiry and we will give you a call back.
Kevin Shearn Family Law Practice Limited: Registered in England & Wales No. 8853617
A list of Directors is available for inspection at the Registered Office
Authorised and regulated by the Solicitors Regulation Authority No. 611869